Frequently Asked Questions

Everything you need to know about your ZBiotics shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, ZBiotics is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for all our seasonal collections.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.